Notation based on the Specific Trade Transactions Act

App name

Rimo Voice

Business name

Rimo LLC

Representative

Naoyoshi Aikawa

Address

Ebisu Garden Place Tower 18th floor, 4-20-3 Ebisu, Shibuya-ku, Tokyo

Inquiry

Please contact support@rimo.app. ※ Our telephone number will be notified promptly via email based on your request. If you require our telephone number, please make a request from the above email.

Usage fee

Displayed on the screen during the purchase procedure. Consumption tax is displayed as an internal tax unless otherwise specified.

Additional fees other than usage fees

Internet connection fees, communication fees, etc. required for browsing the site, downloading content, making inquiries, etc.

Time when the service becomes available

Except in cases where there is special notation on the purchase page, you can use it immediately after completing the purchase transaction.

Payment methods

Credit card payment
Payment by invoice

Returns, exchanges, cancellations, etc

Due to the nature of electronic products, returns/cancellations are not possible. Please carefully check the content of the provided service, operating environment, etc. before making a purchase. However, in case a clear issue is discovered that is not related to low accuracy in voice recognition in the application, we will update the application or provide a fix through other appropriate methods upon your inquiry.

Services provided in a subscription format are automatically renewed on a monthly or annual basis.
Subscription contracts will be regularly auto-billed using the specified payment method.
You can cancel at any time, but we do not offer refunds for the fees of the period already paid. If you wish to cancel, please proceed by the day before the next billing date.

Operating environment

The necessary system requirements for using the service can be found on the service's help page.